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Terms of Service — AROVIRA | أروفيرا

Welcome to AROVIRA – أروفيرا. By using our website or placing an order through it, you agree to the Terms of Service described below.

Order Information

When placing an order through AROVIRA – أروفيرا, customers must provide accurate and complete information, including their name, phone number, and delivery address, and ensure that this information is correct before completing the order.

Customers are responsible for reviewing their order details, products, and quantities before confirming an order.

Prices and Payment

All prices displayed on our website are in Egyptian Pounds (EGP) unless otherwise stated.

We make reasonable efforts to display our products, descriptions, and prices accurately. If there is an obvious error in a product price, description, or order information, we will contact the customer before processing the order to determine an appropriate solution.

Order Confirmation

Submitting an order through our website does not necessarily constitute final confirmation of the order.

Orders are confirmed after the required information and confirmation procedures have been completed. We may contact the customer when necessary to verify order information.

Product Availability

We make reasonable efforts to keep product availability information up to date.

If a product becomes unavailable after an order has been submitted, we will contact the customer and provide an appropriate solution. This may include modifying the order, cancelling the unavailable product or order, and refunding any applicable amount already paid.

Shipping and Delivery

Delivery times may vary depending on the customer's location, the shipping provider, and product availability.

Delays may occasionally occur due to circumstances outside our reasonable control. We will make reasonable efforts to follow up on orders and communicate with customers when necessary.

For more information, please refer to our Shipping Policy.

Returns and Refunds

Customers should review their order information, products, and quantities before confirming their order.

If there is a problem with a product upon delivery, or if the customer wishes to request a return or replacement, our Return & Refund Policy will apply.

Use of Our Website

You may not use the AROVIRA – أروفيرا website or any of its content for unlawful purposes or in any way that could harm the website, our business, or the rights of others.

Changes to Products, Prices, and Terms

AROVIRA – أروفيرا reserves the right to update products, prices, promotions, and these Terms of Service when necessary.

The terms and policies applicable at the time an order is completed will apply to that order, as displayed on our website.

Contact Us

We aim to handle customer questions and issues in a friendly and timely manner.

If you have any questions about an order or these Terms of Service, please contact us:

Phone / WhatsApp: +20 10 42105142
Email: arovira.eg@gmail.com